Shipping & Delivery
We are able to ship to the below countries now.
- New Zealand
- United States of Ameria
- Great Britain
Spend $100 (NZD) & above to receive free shipping. Purchases below $100 (NZD) will incur the below shipping charges.
Option 1: Standard shipping rates: $5 (NZD)
Option 2: Premium shipping rates: $75 (NZD)*
All orders will be processed within three days and shipped within five days maximum.
Orders will be dispatched once we receive full payment to the Chittili’s satisfaction with the integrity of the order.
Once we receive your order, we will send you a confirmation email of your Purchase order, this will contain an invoice of the item/s and cost.
We will send the tracking details once the order has been dispatched.
* Subjected to change from product to product, location to location, so please contact us before selecting premium shipping rates.
- We cannot ship to PO Boxes or Private Bags so make sure you enter the correct physical address.
- Every country has different import duties, customs and taxes and your product may incur other charges whilst in transit. Please be aware that Chittili is NOT responsible for these charges and does not have any control over any duties, customs, and taxes levied by the country your order is being shipped to. We wouldn’t be able to advise you what the cost will be as these charges can vary according to the country.
- Since these fees are not calculated nor applied to your orders by Chittili, please contact your local customs office to find out more information if you are unsure of the charges. But we will do our best to send your orders at the cheapest, fastest and safest way we can.
- We charge flat rate shipping i.e., standard or premium except you spend over a certain amount to get the order at free charges. However, these rates may not be applicable to certain oversized/heavy items so send us an email if you have any questions regarding the shipping charges at firstname.lastname@example.org